Legal

Privacy Policy

Last updated October 5, 2026

Continued Strike is an independent, player-run project, not a big company. It is the trading name of a sole trader based in the UK, who is responsible for your data and can be reached at [email protected]. This isn't a formal legal document written by a lawyer. It's a plain explanation of what we collect across the website, the launcher, the game, our game servers, the installer and our Discord, why we collect it, and how long we keep it.

The short version

We know your Steam ID, Steam name and profile picture, and the Continued Strike name you pick.
We keep your matches, ratings, items and drops, because that's the game.
The launcher sends us numbers about how it's used, your ping and the basics of your PC, so we can fix problems and see where players get stuck.
The anti-cheat checks what runs alongside the game and tells us about anything suspicious.
Matches on our servers are recorded so staff can look into reports.
We never see your Steam password or your card number. We don't sell anything about you and we don't have advertisers.

Your account

Signing in uses Steam's own sign-in system (OpenID). We never see or store your Steam password. Steam only ever hands us your Steam ID, display name and profile picture.

We also keep the Continued Strike name you choose, the date you last changed it, and when you last signed in and last used the launcher. The launcher keeps you signed in with a sign-in key saved on your PC.

On the website

Once you're signed in and whitelisted, using the site adds a small amount of your own data to our database: your friends list and friend requests, chat messages you send to friends, and the profile fields you fill in yourself (country, age, favourite map, play style). Your match history, rating and skin inventory are read from the same database the launcher uses. The site doesn't collect anything new there, it just shows it.

In the launcher and the game

Your games

We keep everything the game needs to work: your matches and their scores, your kills, deaths, damage, headshots and MVPs, your 5v5, Wingman and league ratings and how they changed, your items, drops, trades, case openings and shop purchases, missions, season rewards, friends, parties, blocks and commends, your Continued League team, and any friend or creator code you used.

The launcher also sends the two-letter country your Windows is set to (for example GB), so we know where players are and which servers suit them. It's never worked out from your internet address. If you connect your Discord in the launcher, our Discord bot uses that country to give you a role for your continent (for example Europe). You can switch that off with the Hide my region button in the set-roles channel.

How you use the launcher

To see where players get stuck and when people play, the launcher tells us which screen is open, whether you're searching, loading, in a match or away, how long you searched and in what size party, whether you made it into the server after accepting a match, and your ping and packet loss to our servers. It also notes the first steps you reach, such as your first sign-in and your first match.

When the game closes, we get how long it ran, whether you were in a match, how it closed (for example a crash, or the anti-cheat closing it) and its exit code. If our Discord bot asks why you stopped playing and you answer, we keep your answer.

Your PC

The launcher sends the basics of your PC: your Windows version, how much memory it has, the names of your graphics card and processor, how many processor threads it has and your screen size. This is tied to a random install ID made on your PC, which is linked to the Steam accounts that sign in on it.

Crashes and problem files

If the launcher crashes, it saves a crash file on your PC and sends us a short note on its next start: the launcher version, which part crashed and an error code. The crash file itself stays on your PC. So do the launcher's own log files and the text file it saves when the anti-cheat has a problem. Those only reach us if you send them to staff yourself.

Anti-cheat

The Continued Strike anti-cheat runs while the game is running. It checks the programs and files that load into the game or interact with it. When it finds something that could be a cheat, it sends us a report with your Steam ID and name, the name, folder, publisher and size of the file or program involved, and what it found. It also looks at the other programs running on your PC while the game is open. It only reports the ones that have no known publisher and were started around the game, or that were running when it found code inside the game that shouldn't be there, and it sends the same details for those. It never sends what is in your files, your browsing or your messages. While you play it also checks in with us regularly, so we know it's still running.

Our game servers also look for cheating from inside the match, and record what they find against your Steam ID, along with the point in the match recording where it happened.

We don't list exactly what the anti-cheat looks for, because that would help people get around it.

On our game servers

Like any online game, our servers see your internet address while you're connected, because they need it to send you the game.

Matches on our servers are recorded (a normal CS:GO match recording). Recordings are copied to our cloud storage so staff can watch them when looking into a report or an anti-cheat alert, and each server deletes its own copy 14 days after that.

When you report someone, we keep who reported whom, the reason, the match and what staff decided. The same goes for reports our servers make on their own, for example when someone goes over the team damage limit. Bans are kept with their reason.

The installer

The installer sends us a short report when an install starts, finishes or fails: the random install ID, the installer version, your Windows version, your Windows country setting and, if it failed, the step it failed at. It uses the same install ID as the launcher.

Discord

If you link your Discord to Continued Strike, we keep your Discord user ID, username and display name, so our bot can give you the right roles and keep your nickname matching your in-game name.

When you apply to join our Discord, the bot checks you meet the join rules. It looks at your public Steam profile (hours in CS, VAC and game bans, account age), your FACEIT and Leetify profiles, your Premier rating, and if those don't answer, public CS stats sites. To read your Premier rating, our helper Steam account may ask you to add it as a friend. It removes you again after 30 minutes. We keep your application: your Steam ID and name, your answers, what the checks found, and whether it was approved and by whom.

Like most Discord servers, our bot keeps a staff-only log of edited and deleted messages, voice channel joins and moderation actions such as warnings. When a support ticket closes, a copy of its messages goes to a staff-only channel.

Memberships and payments

If you buy a Supporter or Supporter+ membership, the payment is handled by PayPal. You pay in PayPal's own window, with a PayPal account or a card, and those details never touch our servers. We never see or store them. PayPal is a separate company with its own privacy policy. When you pay, we send PayPal a short reference with the payment: your Steam ID, which membership it is for, and that you agreed to the terms.

What we do keep is a record of the payment itself: your Steam ID, the membership you picked, the amount, the currency, the date, and whether the payment succeeded, was refunded or was disputed. For a monthly membership we also keep its status and PayPal's reference numbers for it and for your PayPal account. PayPal sends the receipts, to the email address you use with PayPal. We also keep a record that you agreed to the terms and to the membership starting straight away when you bought it. We keep these records because we have to be able to account for money we've received, and to handle refunds, disputes and chargebacks. If a payment is disputed or charged back, we send PayPal or the bank our records of the purchase and of the membership being used on the account, and the reason for any ban.

When a payment goes through, a thank-you message may be posted in our Discord server. You can choose in the Shop whether it shows your name and whether it shows the amount, or make it fully anonymous.

You can cancel a monthly membership at any time from the Shop page. Nothing is refunded automatically. You keep the membership for the month you've already paid for and no further charges are made.

Cookies

We set one session cookie to keep you signed in to the website. It doesn't track you across other sites, and it's not used for advertising.

How long we keep things

How many players are online, minute by minute: 14 days.
Anti-cheat check-ins while you play: 1 day.
Anti-cheat reports from your PC: 30 days.
Your searches for a match: 90 days.
How you used the launcher each time, whether you made it into matches, and how the game closed: 180 days.
Your PC basics, which Steam accounts have used your install, which days you played, matches you left early and your answers about why you stopped playing: 400 days.
Crash notes and install reports: no set time. They don't include your Steam ID, and after 400 days nothing links them to your account.
Match recordings on the game servers: 14 days after they're copied to our cloud storage.
Payment records: as long as we have to keep them for our accounts.
Your account, matches, ratings, items, trades, reports, bans, anti-cheat findings from our servers and your Discord application: for as long as your account exists, unless you ask us to remove them (see below).

What we don't do

We don't sell your data. We don't share it with advertisers. We don't have any advertisers. We don't see or store your Steam password or your card number.

We don't store your internet address with your account. Our servers see it while they're talking to you and it can show up in their logs, and our website host keeps normal visitor logs like any website.

The only other companies that handle your data are the ones we need to run things: Steam for signing in, PayPal for payments, Discord and the company that hosts our bot, the companies that host our website and servers, our cloud storage for match recordings, and FACEIT and Leetify for the join checks.

Your rights and getting data removed

You can ask us for a copy of the data we hold about you, ask us to fix anything that's wrong, or ask us to delete it. Email [email protected] or message us on Discord and we'll reply within a month.

We can delete your profile fields, chat messages, Discord link, PC basics and the launcher numbers tied to your account. Friends-list data is shared with the launcher, so removing it there removes it here too.

A few things we keep even if you ask. Payment records, because we're required to keep a record of payments received, though we can take your name off any Discord thank-you message and stop any active monthly membership. Bans and anti-cheat records, because otherwise a ban could be dodged just by asking. And match results, because they're part of the other players' match history too.

If you're not happy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Questions

Ask in Discord. It's the fastest way to reach us.